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+91 123 456 7890

info@etaxbooksolutions.com

Mon - Sat: 9:00 AM - 6:00 PM

Frequently Asked Questions

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General Questions

We offer comprehensive tax and compliance services including Income Tax Filing, GST Registration & Filing, Accounting & Bookkeeping, Business Registration, TDS Compliance, PF & ESI Management, ROC Compliance, Audit Services, and Financial Advisory. Our services cover both individuals and businesses across various industries.

We typically respond to all inquiries within 24 hours during business days. For urgent matters, you can call us directly at +91 123 456 7890 or use our WhatsApp chat for faster response. Our team is committed to addressing your queries promptly.

Yes! We offer a complimentary 30-minute initial consultation to understand your requirements and suggest the best solutions. You can schedule this through our contact form, phone, or WhatsApp. This helps us provide you with an accurate quote and service plan tailored to your needs.

While walk-ins are welcome, we highly recommend scheduling an appointment to ensure our experts are available to give you their full attention. You can book an appointment through our website, phone, or WhatsApp. This helps us serve you better and reduces your waiting time.

Income Tax Questions

For income tax filing, you'll need: PAN Card, Aadhaar Card, Form 16 (for salaried), Bank statements, Investment proofs (80C, 80D, etc.), Home loan interest certificate, Capital gains details, and details of other income sources. We provide a complete checklist after initial consultation.

The old tax regime allows deductions under sections 80C, 80D, HRA, etc., with higher tax slabs. The new regime (from FY 2023-24) offers lower tax rates but doesn't allow most deductions except standard deduction of ₹50,000. We help you choose the regime that saves you more tax based on your income and investments.

For individuals and non-audit cases, the deadline is July 31st of the assessment year. For businesses requiring audit, it's October 31st. Delayed filing attracts penalties of ₹5,000 (₹1,000 if income is below ₹5 lakh). We recommend filing early to avoid last-minute rush and ensure accuracy.

Absolutely! We provide comprehensive support for all types of income tax notices including intimation u/s 143(1), scrutiny notices, demand notices, and penalty notices. Our team will review the notice, prepare the response, represent you before tax authorities, and help resolve the matter efficiently.

GST Questions

GST registration is mandatory if your aggregate turnover exceeds ₹40 lakh (₹20 lakh for special category states) for goods or ₹20 lakh for services. It's also required for interstate supply, e-commerce sellers, and certain specified businesses regardless of turnover. We help determine if you need registration and complete the process quickly.

GSTR-1 (sales): 11th of next month (monthly) or 13th of month after quarter (quarterly). GSTR-3B (summary): 20th of next month. GSTR-9 (annual): December 31st of next financial year. Due dates may be extended by the government. We track all deadlines and ensure timely filing to avoid penalties.

Input Tax Credit allows you to reduce the GST paid on purchases from your GST liability on sales. You can claim ITC if you have proper invoices, the supplier has filed their returns, and the goods/services are used for business purposes. We help optimize your ITC claims through proper reconciliation and compliance.

Late filing of GST returns attracts late fees of ₹50 per day per return (CGST + SGST = ₹100/day), maximum ₹5,000. Interest of 18% p.a. is charged on late payment of GST. Additionally, you cannot claim ITC or file next period's returns until current returns are filed. We ensure timely filing to avoid such penalties.

Services & Process

The timeline varies by service: Income tax returns (2-3 business days), GST returns (1-2 days), Business registration (7-15 days), Accounting services (monthly), Compliance filings (as per due dates). Timeline depends on document completeness and complexity. We offer express services for urgent requirements.

Yes! We provide regular updates via email, WhatsApp, and phone. You'll receive notifications at each stage: document received, processing started, review completed, and filing done. You can also contact your dedicated relationship manager anytime for status updates.

Absolutely! Our support continues even after filing. We assist with queries, notices from tax departments, refund tracking, amendments if needed, and ongoing advisory. Our team remains available throughout the year, not just during filing season.

You can submit documents through our secure online portal, email (encrypted), WhatsApp, or physically at our office. We use bank-level encryption to protect your sensitive financial information. All documents are stored securely in compliance with data protection regulations.

Pricing & Payment

Our pricing is transparent and competitive. Income tax filing starts at ₹499, GST filing from ₹499/month, business registration from ₹2,999, and accounting services are customized based on volume. We provide detailed quotes after understanding your specific requirements. No hidden charges guaranteed.

Yes! We offer combo packages for multiple services (e.g., ITR + GST filing), annual contracts with discounted rates, first-time customer discounts, and referral benefits. Contact us to discuss package options that suit your needs and budget.

We accept all major payment methods: Online transfers (NEFT/RTGS/IMPS), UPI payments, Credit/Debit cards, Cheques, and Cash (at office). Payment receipts are provided immediately. For ongoing services, we offer monthly/quarterly billing options.

We have a customer-friendly refund policy. If we're unable to provide the service due to any reason from our end, full refund is provided. For cancellations before work starts, 100% refund. Once work is in progress, refunds are processed as per the work completed. Terms vary by service type.
Most Asked

Top 10 Popular Questions

1
How to file income tax return online?

We handle the entire process for you. Simply provide your documents, and our experts will prepare and e-file your return.

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2
What is the GST registration process?

We complete GST registration in 5-7 days with all required documents and ensure smooth approval from GSTN.

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3
How to save tax legally?

Our tax planning experts help you maximize deductions under 80C, 80D, HRA, home loan, and choose the best tax regime.

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4
Do I need to file ITR if income is below taxable limit?

While not mandatory, filing ITR is beneficial for loan applications, visa processing, and maintaining financial records.

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5
How long does company registration take?

Private Limited Company registration takes 10-15 days. LLP registration takes 7-10 days with complete documentation.

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6
What is TDS and when is it applicable?

TDS (Tax Deducted at Source) applies to salary, professional fees, rent, etc. We manage complete TDS compliance for businesses.

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7
Can I claim HRA and home loan both?

Yes, you can claim HRA for rented house and home loan interest/principal for owned property simultaneously.

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8
What is the penalty for late ITR filing?

Late filing attracts penalty up to ₹5,000 (₹1,000 if income below ₹5 lakh). Interest also applies on tax due.

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9
How to respond to income tax notice?

Our experts analyze the notice, prepare proper response, and represent you before tax authorities to resolve matters.

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10
Is my data safe with you?

Absolutely! We use bank-level encryption and follow strict data security protocols. Your information is 100% confidential.

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